Advance your career in digital product and service management with official ITIL® training.

ITIL® Training & Certification

AGILEPM HUB is a PeopleCert Accredited Training Organization (ATO) delivering official ITIL® training through live instructor-led and self-paced eLearning formats.

ITIL® (Version 5) is now available, with a phased rollout of certifications starting in 2026.

ITIL® 4 remains fully valid and continues to be a prerequisite for advanced ITIL® (Version 5) modules
Choose your path:

Option A — ITIL® 4 

Learn ITIL® 4 from Foundation to advanced modules. ITIL® 4 remains widely used and fully recognized.

Option B — ITIL® (Version 5)

Explore the new ITIL® (Version 5) scheme, module launch dates, and pre-purchase options.

Key Facts about ITIL® 

Year in the Market

Certified Professionals

partners worldwide

of Fortune 500 companies use ITIL®

Source: ITIL.com

ITIL® - The World’s Leading IT Service Management Framework

ITIL® is the world’s leading framework for digital product and service management. It provides best-practice guidance to help organizations design, deliver, support, and continually improve services and digital products—so they create measurable value for customers and the business.

ITIL® 4 and ITIL® (Version 5)

If you already hold ITIL 4 certification, your knowledge and credentials remain fully valid as ITIL evolves.

ITIL® 4 remains a fully valid and recognized framework for IT service management and continues to be widely used by organizations worldwide.

With the introduction of ITIL® (Version 5), ITIL is evolving — not being replaced.

What this means for you:
 • ITIL® 4 certifications remain valid
     If you already hold ITIL® 4, there is no need to retake your certification.
 • ITIL® 4 Foundation is still a valid prerequisite
     You can continue your ITIL journey using ITIL® 4 Foundation to progress into advanced ITIL® (Version 5) modules.
 • ITIL® 4 training is still actively delivered
     Many organizations continue to adopt and use ITIL® 4 while planning their transition to ITIL® (Version 5).
 • Clear transition routes are available
     Dedicated transition paths will support professionals moving from ITIL® 4 (and ITIL v3) into ITIL® (Version 5).

Whether you are starting with ITIL® 4 or preparing for ITIL® (Version 5), your learning remains relevant and valuable.

Not sure which one to choose?

ITIL® 4 remains fully valid and continues to be a prerequisite for advanced ITIL® (Version 5) modules

Option A — ITIL® 4 

Start with ITIL® 4 if you want:

 • A certification you can complete right now
 • A globally recognized baseline for IT service management
 • A prerequisite that still applies to ITIL® (Version 5)

Option B — ITIL® (Version 5)

Explore ITIL® (Version 5) if you want:

 • The newest ITIL guidance for product-centric and AI-enabled environments
 • A roadmap of upcoming modules and launch dates
 • The option to pre-purchase new modules as they are released

For Teams and Organizations

Upskill your IT and service management teams with accredited ITIL® 4 programs. We offer group discounts, private scheduling, and custom delivery options aligned with your organization’s goals.
We regularly open new sessions based on demand. Use the form below to request additional dates or a private team training.

PeopleCert Plus Membership

Why Learn with AGILEPM HUB?

say ITIL® trainings improved their job

quality training

average pass mark

exam success rate
  • Expert-led training – Learn from ITIL®-certified trainers with years of experience delivering accredited ITIL® programs.
  • Proven results – Learners achieve an average pass mark of 92% in the official ITIL® Foundation exam.
  • High success rate – 95% of learners say our ITIL® training improved their job performance.
  • Exceptional trainer quality – 94% quality rating for trainer knowledge and delivery.
  • Comprehensive materials – Official eBook, Learner Kit, and practice exams aligned with ITIL®  certification objectives.
  • Flexible learning options – Choose between live instructor-led sessions or self-paced eLearning.
  • AGILEPM HUB is Accredited Training Organization by PeopleCert.
  • Competitive pricing – High-quality, affordable certification training trusted by professionals worldwide.
  • AGILEPM HUB is accredited to deliver all ITIL® training programs. Reach out to us if you can't find them here. 
ITIL-ATO@ AGILEPM HUB
ITIL® and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
AGILEPM HUB is a PeopleCert Accredited Training Organization (ATO) for ITIL® in Hong Kong.
Check our profile page here https://www.peoplecert.org/ways-to-get-certified/ato/agilepm-hub-2762171

Flexible Learning Options

Live Instructor-Led Trainings

Participate in real-time interactive workshops led by certified trainers. Ideal for professionals who prefer structured, collaborative learning and direct Q&A. Each training  includes an official PeopleCert exam voucher and ebook.

Self-Paced eLearning Programs

Learn anytime, anywhere. Access engaging video lessons, case studies, and practice exams through the modern learning platform. Each eLearning program includes an official PeopleCert exam voucher and ebook.

Looking for ITIL® training in Hong Kong?

We provide ITIL® training in Hong Kong, including live online classes aligned to Hong Kong time (HKT), self-paced eLearning, and corporate training options.

Frequently asked questions – ITIL® Certification and Renewal

Are AGILEPM HUB’s ITIL® programs accredited?

Yes. AGILEPM HUB is a PeopleCert Accredited Training Organisation (ATO) authorized to deliver ITIL® 4 training and exams.

Are exam vouchers included?

Yes, all ITIL® 4 programs — both live and eLearning — include an official PeopleCert exam voucher.

Do eLearning programs lead to certification?

Absolutely. Once you complete the eLearning program, you can book your official PeopleCert online exam anytime.

Do ITIL® certifications expire?

Yes. All PeopleCert certifications are valid for three years. You can renew them in one of two ways:
  • Attend and pass any ITIL® training and its corresponding exam — this will automatically renew all your active ITIL® certifications or
  • Maintain a PeopleCert Plus membership for three consecutive years and record 20 CPD points each year to keep your certifications valid.

Can I learn entirely online?

Yes. All programs are available remotely. You can choose between live online sessions or fully self-paced eLearning.
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