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ITIL® Foundation (Version 5) – Self-Paced eLearning

Learn the fundamentals of digital product and service management with ITIL® (Version 5) training delivered by a PeopleCert Accredited Training Organization (ATO). This self-paced course includes the official PeopleCert eBook, Learner Kit, exam voucher, practice questions, and instructor support—everything you need to prepare confidently and pass the ITIL® Foundation (Version 5) certification exam.
Course developed by a contributor to the official ITIL® (Version 5) publications.
Includes:
  • 9+ hours of interactive content in both video and text format
  • Official PeopleCert ITIL® Foundation (Version 5) eBook
  • Official Learner Kit
  • ITIL® Foundation (Version 5) exam voucher (online proctored)
  • Practice questions (6 Sample exams) and quizzes
  • Access to learner community & Instructor Q&A forum
  • 12-month access to the eLearning platform
  • Earn 14 PDUs
🌍 Based in a developing economy?
Learners from eligible countries can get USD 100 off this course. Check if your country qualifies →
Terms and conditions apply.

(limited-time price until 30 June 2026)

⭐ 98% exam success rate — see what our learners say below.
✅ Online proctored exam — sit it anytime, anywhere. 
🛡️ 14-day money-back guarantee — review the course risk-free (see details below).
Please contact us if you need to pay in another currency.

Prefer live trainings or have questions about upcoming dates or group bookings?
👉 Contact us via support@agilepmhub.com or fill out the form below to request a custom schedule for your team.

ITIL® Foundation (Version 5) — Everything You Need to Know

Explore the full ITIL® Foundation (Version 5) certification guide — including training formats, exam details, prerequisites, certification pathway, and FAQs — before you enroll.

Description

The ITIL® Foundation (Version 5) eLearning course introduces the latest evolution of the ITIL framework, designed for AI-enabled, product-centric, digital organizations.


This flexible, self-paced program helps you build a strong understanding of how modern organizations design, deliver, and improve digital products and services with a clear focus on value, experience, and continual improvement.


You’ll study at your own pace while covering all concepts required to confidently prepare for the official ITIL® Foundation (Version 5) certification exam, recognized globally by employers and organizations.

Each module is provided in both video and text format, so you can watch the lessons, read at your own pace, or use both together.

eLearning Disclaimer

This self-paced eLearning course has been developed and is delivered by AGILEPM HUB, a PeopleCert Accredited Training Organization (ATO).

The course is based on PeopleCert Official Training Materials, used under licence.

This is not an official PeopleCert eLearning product.

Training Format

  • Mode: 100% Online, Self-Paced
  • Access duration: 12 months
  • Study time: 9-14 hours
  • Language: English

What's Included

  • 9+ hours of interactive content in both video and text format
  • Official PeopleCert ITIL® Foundation (Version 5) eBook
  • Official Learner Kit
  • ITIL® Foundation (Version 5) exam voucher (online proctored)
  • Practice questions (6 Sample exams) and quizzes
  • Access to learner community & Instructor Q&A forum
  • 12-month access to the eLearning platform
  • Earn 14 PDUs

Choose Your Training Format

Not sure which to choose? Most self-study learners pass with the Self-Paced eLearning option. Choose Live if you prefer real-time coaching and a fixed schedule.

Option 1 – Self-Paced eLearning

💻 Learn anytime, at your own pace
  • 9+ hours of interactive content in both video and text format
  • eBook
  • Exam voucher
  • Learner Kit
  • Practice Exam Questions (6 Sample exams)
  • 12 months access to eLearning 
  • Access to learner community
  • Access to the Instructor Q&A forum to answer your ITIL® Foundation questions while you prepare for certification 

🌍 Based in a developing economy?
Learners from eligible countries can get USD 100 off this course. Check if your country qualifies →
Terms and conditions apply.

(limited-time price until 30 June 2026)

Option 2 – Live Training (Instructor-Led)

🎓 Interactive, coaching-focused experience
  • Self-paced eLearning
  • 2-Day Intensive Training 
  • eBook
  • Exam Voucher
  • Learner Kit
  • Practice Exam Questions (6 Sample exams)
  • Group activities & discussions
  • Real-time coaching & feedback
  • You can reschedule or change your training cohort before your exam voucher is issued
  • Access to learner community
  • Access to the Instructor Q&A forum to answer your ITIL® Foundation questions while you prepare for certification 

Option 3 – Corporate Training

🏢 Tailored programs for teams and organizations
  • Customized delivery format (eLearning, virtual or in-person)
  • Flexible scheduling to suit your team’s availability
  • Official eBook, Learner Kit, and Exam Voucher included
  • Practice Exam Questions (6 Sample exams)
  • Interactive workshops with real-world case studies
  • Focus on aligning ITIL® practices with your business goals
  • Group discounts available
  • Access to learner community
  • Access to the Instructor Q&A forum to answer your ITIL® Foundation questions while you prepare for certification 

Training Options

Prefer Live Training?
Join an Upcoming Instructor-Led Session

Course contents

Every module is available in both video and text format — watch, read, or use both together.

Exam Delivery

To receive your official PeopleCert Exam Voucher, please complete the “Voucher Request” form located inside this eLearning course.

Once you submit your details, our team will manually order your Exam Voucher Code from PeopleCert.

You will receive your Exam Voucher Code via email from passport@peoplecert.org within 24 hours (Monday to Friday, during Hong Kong official working hours, excluding HK public holidays).

Please check your SPAM/Junk folder and ensure you provided a valid email address if you haven’t received the email within this timeframe.

The Exam Voucher Code is valid for 12 months from the date of issue.

Refund policy: Once you submit the Voucher Request form, your enrolment becomes non-refundable, as we order your voucher from PeopleCert at that point. See our 14-Day Money-Back Guarantee below for full details.

🛡️ 14-Day Money-Back Guarantee

Enrol with confidence. Preview the full course, and if it's not the right fit, email us at support@agilepmhub.com within 14 days of enrolment for a full refund — as long as you haven't yet submitted the Voucher Request form.


Once you request your exam voucher, we order it from PeopleCert on your behalf, so your enrolment becomes non-refundable from that point. After 14 days, enrolments are non-refundable.

Our students love us

ITIL Foundation (Version 5) passed!

I just wanted to share that I gladly passed the exam of Itil v5 foundations yesterday! I studied around 2 weeks with a self-paced training, and doing a lot of tests !
Cristian Macias
I’m happy to share that I have passed the ITIL 5 exam. Thank you so much for all the support you provided! 
O. Dissanayake
Happy to announce that I’m now ITIL® Foundation certified! 🙌 
A great step forward in strengthening my ITSM knowledge and aligning IT services with business value.

Thankful to my company for providing this opportunity, and special thanks to Aray Kaken from AGILEPM HUB for the continuous support and guidance.
R. Perera
Your course materials are really organised and helpful. Looking forward to the next ITIL5 courses.
Christie Lam
It’s official! I am now ITIL 5 Certified. 🎓
I am thrilled to share that I have officially received my ITIL 5 Foundation Version 5 certification from PeopleCert!
I would like to thank AGILEPM HUB and Aray Kaken for the ITIL 5 exam prep materials.

Being an early adopter of the new ITIL 5 standard was a priority for me. What I’m most proud of? Achieving a 100% success rate on the Product and Service Lifecycle domain.
C. Jenkins
Happy to share that I’ve obtained the ITIL 5 Foundation certification from PeopleCert, as part of my ongoing commitment to continuous improvement. It was a great opportunity to refresh and deepen my knowledge of IT service management.

Wishing you all a day full of smiles and fun surprises!
C. Ploscaru
I’ve just completed ITIL® Foundation (Version 5) training with AGILEPM HUB. Clear structure, practical explanations, and great exam preparation.
https://agilepmhub.com/
Cosmin Ploscaru
The course covers everything a student would need to know to pass the test and more.

I read each module aloud at my own pace for 2 weeks and compiled the key takeaways in my own notes. Then I made digital flashcards of all the key terms and studied them as well as the notes. Finally, I took each practice exam in the course to track my progress before scheduling the official exam. The module quizzes and practice exams were very helpful in identifying knowledge gaps.

I would definitely recommend the course to others as it kept the learning experience simple and practical.
Peter Iacona
Senior IT Professional | Infrastructure & Network Security
I am very grateful to the Agilepmhub team for their support and for providing such valuable ITIL Foundation learning materials, which helped me achieve certification with a full score of 100%.

This certification will be a valuable addition to my professional profile and will open new career opportunities in the future.

It was an amazing learning experience, and Agilepmhub is one of the best learning platforms I have used. I will highly recommend it to my friends and colleagues.

Thank you once again for your support and dedication.
Sakhr Haij 
IT Operations Associate 

Why Learn with AGILEPM HUB?

say ITIL® trainings improved their job

quality training

average pass mark

exam success rate
  • Expert-led training – Learn from ITIL®-certified trainers with years of experience delivering accredited ITIL® programs.
  • Proven results – Learners achieve an average pass mark of 92% in the official ITIL® Foundation exam.
  • High success rate – 95% of learners say our ITIL® training improved their job performance.
  • Exceptional trainer quality – 94% quality rating for trainer knowledge and delivery.
  • Comprehensive materials – Official eBook, Learner Kit, and practice exams aligned with ITIL®  certification objectives.
  • Flexible learning options – Choose between live instructor-led sessions or self-paced eLearning.
  • AGILEPM HUB is Accredited Training Organization by PeopleCert.
  • Competitive pricing – High-quality, affordable certification training trusted by professionals worldwide.
  • AGILEPM HUB is accredited to deliver all ITIL® training programs. Reach out to us if you can't find them here. 
ITIL-ATO@ AGILEPM HUB
PRINCE2-ATO@ AGILEPM HUB
ITIL® and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
PRINCE2® and PRINCE2 Agile® are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.
AGILEPM HUB is a PeopleCert Accredited Training Organization (ATO) for ITIL® and PRINCE2® in Hong Kong.
Check our profile page here https://www.peoplecert.org/ways-to-get-certified/ato/agilepm-hub-2762171

Looking for ITIL (Version 5) Managing Professional Modules?

Don't hesitate

Start Your Learning Now!

(limited-time price until 30 June 2026)

Frequently asked questions

How long will I have access to the eLearning?

You’ll have 12 months of access to the eLearning platform from the date of activation.

Is the eLearning course video or text-based?

Both. Every module includes video lessons and a text version, so you can choose whichever suits you, or combine them.

How do I take the exam?

This elearning package includes an official exam voucher that allows you to schedule and take your online proctored exam at a time that suits you.

How is the exam conducted?

The official PeopleCert ITIL® Foundation (Version 5) exam is:
  • Online proctored (available anytime, anywhere)
  • 40 multiple-choice questions
  • 60 minutes (non-native English speakers receive an extra 15 minutes)
  • Closed-book
  • Passing score: 26/40 (65%)

 Will I receive a certificate?

Yes! Upon passing the exam, you will receive an official ITIL® Foundation certificate issued by PeopleCert.

Can I upgrade to the live instructor-led version later?

Yes! You can upgrade to the Live Instructor-Led Certification Training anytime by paying the difference in course fees (before your exam voucher is issued).

Do you offer a refund if I change my mind?

Yes. We offer a 14-day money-back guarantee. If the course isn't right for you, email us at support@agilepmhub.com within 14 days of enrolment for a full refund — provided you haven't yet submitted the Voucher Request form. Once you request your exam voucher, your enrolment becomes non-refundable, and enrolments are also non-refundable after 14 days.

Do you offer group or corporate training?

Yes, we offer customized training options for teams and organizations, with flexible delivery formats and group discounts.

What is your pass rate?

Our learners achieve an average exam score of 92%, with a 98% satisfaction rating for trainer knowledge and delivery. Learners who complete all mock exams consistently pass on their first attempt.

Is AGILEPM HUB an accredited provider?

Yes, AGILEPM HUB is PeopleCert Accredited Training Organization (ATO). You can check our PeopleCert profile page here https://www.peoplecert.org/ways-to-get-certified/ato/agilepm-hub-2762171

Any Questions? Feel Free to Reach out!

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